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Full Time On Site
Posted on May 2025

Lead � Sales Operations and Fulfilment

We're looking for a meticulous and proactive Lead Sales Operations and Fulfilment to optimize our order-to-delivery cycle. This critical role ensures seamless coordination between sales, production, and customers, driving efficiency and enhancing customer satisfaction.

Roles & Responsibilities

  • Oversee the accurate and timely entry of all customer Purchase Orders (POs) into the ERP system, ensuring validation and alignment with sales agreements.

  • Facilitate the acquisition of detailed technical specifications from various stakeholders and ensure all financial prerequisites are met and approved before initiating production.

  • Act as the primary liaison with the plant and production teams, meticulously tracking order progress, proactively identifying bottlenecks, and providing real-time status updates to relevant teams.

Qualifications & Skills

  • Bachelor's degree in any discipline. An engineering or technical background (Mechanical, Industrial, or related) is highly preferred for better understanding of product specifications and production processes.

  • 4-6 years of experience in sales operations, order fulfillment, or production coordination roles, preferably within the manufacturing or engineering product sectors.

  • Strong understanding and proven experience with ERP systems (e.g., SAP, Oracle) for accurate order management.

  • Excellent communication, coordination, and cross-functional collaboration skills, coupled with meticulous attention to detail and strong analytical abilities.

  • Solid knowledge of sales order processes, basic supply chain operations, and a highly customer-oriented mindset with a strong sense of urgency.

Experience

4 years

Location

Kolkata, West bengal

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